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E-Government evolution in Ireland: A framework for successful implementation.

Golden, William
; 
Hughes, Martin
; 
Scott, Murray
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Publication Date
2005
Keywords
e-Government, Portal, Ireland, Enterprise Agility
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Book chapter
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Citation
Golden, W., Hughes, M., & Scott, M. (2005). E-Government evolution in Ireland: A framework for successful implementation. In M. Khosrow-Pour (Ed.), Advanced topics in electronic commerce (Vol. 1). New York: IGI Global.
Abstract
E-government provides unparalleled opportunities for governments to streamline processes and improve customer service. As a result, achieving successful citizen centric e-government has become a key concern for many governments. This paper analyses the Irish Government's evolutionary path to the provision of successful e-Government. The success factors and stages of evolution of e-government are identified and a detailed examination of how the Irish Government successfully implemented its e-government strategy is presented. The lessons learnt from this case provide a valuable roadmap for the successful attainment of citizen centred egovernment in other jurisdictions.
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IGI Global
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Attribution-NonCommercial-NoDerivs 3.0 Ireland
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Enterprise Agility (Scholarly Articles)