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Self-service technology adoption: an analysis of customer to technology interactions

Considine, Eoghan
; 
Cormican, Kathryn
Repository DOI
Publication Date
2016-01-01
Keywords
self-service technologies, technology adoption, sstqual quality scale, sstqual scale, acceptance, encounters, quality
Type
Article
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Citation
Considine, Eoghan; Cormican, Kathryn (2016). Self-service technology adoption: an analysis of customer to technology interactions. Procedia Computer Science 100 , 103-109
Abstract
Funder
Publisher
Elsevier BV
Publisher DOI
10.1016/j.procs.2016.09.129
Rights
Attribution-NonCommercial-NoDerivs 3.0 Ireland
cbn
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Externally hosted open access publications with University of Galway authors (2)