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Application of business process re-engineering and information technology to the re-design of personal social services

Lyons, Gerard J.
Kearns, Fergal
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1997
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Lyons, G.J. and Kearns, F. (1997) 'Application of business process re-engineering and information technology to the re-design of personal social services'. Administration, 45 (1):40-59.
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Attribution-NonCommercial-NoDerivs 3.0 Ireland