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The Paradox of "Structured" Methods for Software Requirements Management: A Case Study of an E-Government Development Project

Conboy, Kieran
; 
Lang, Michael
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Identifiers
http://hdl.handle.net/10379/1621
 https://doi.org/10.13025/22815
Publication Date
2009
Keywords
E-government systems development, Requirements management, Requirements prioritisation, Method enactment, Situated action, Business Information Systems
Type
Conference Paper
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Citation
Conboy, K. & Lang, M. (2009) The Paradox of "Structured" Methods for Software Requirements Management: A Case Study of an E-Government Development Project. In Proceedings of International Conference on Information Systems Development (ISD2009), Nanchang, China, September 16-19. New York: Springer
Abstract
This paper outlines the alternative perspectives of "rationalism" and "improvisation" within information systems development, and describes the major shortcomings of each. It then discusses how these shortcomings manifested them- selves within an e-government case study where a "structured" requirements management method was employed. Although this method was very prescriptive and firmly rooted in the "rational" paradigm, it was observed that users often resorted to improvised behaviour, such as privately making decisions on how certain aspects of the method should or should not be implemented.
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Attribution-NonCommercial-NoDerivs 3.0 Ireland
cbn
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Business Information Systems (Conference Papers)