The meanings and purpose of employee voice
Dundon, Tony ; Wilkinson, Adrian ; Marchington, Mick ; Ackers, Peter
Dundon, Tony
Wilkinson, Adrian
Marchington, Mick
Ackers, Peter
Loading...
Repository DOI
Publication Date
2004
Type
Article
Downloads
Citation
T. Dundon, A. Wilkinson, M. Marchington and P. Ackers, 2004, The meanings and purpose of employee voice, International Journal of Human Resource Management, 15(6): 1150-1171
Abstract
In this paper we present and assess an analytical framework for examining the different 'meanings, purposes and practices' of employee voice. The data were collected from eighteen organizations in England, Scotland and Ireland. Managers defined voice very much in terms of the perceived contribution to efficiency and tended to downplay notions of rights; however, the linkages between voice and performance outcomes remain problematic. Overall, employee voice is best understood as a complex and uneven set of meanings and purposes with a dialectic shaped by external regulation, on the one hand, and internal management choice, on the other. The evidence suggests that the degree to which voice practices are embedded in an organization is much more important than reporting the extent of any particular individual or collective schemes for employee voice
Funder
Publisher
International Journal of Human Resource Management
Publisher DOI
10.1080/095851904100016773359
Rights
Attribution-NonCommercial-NoDerivs 3.0 Ireland