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User acceptance of mandated technology: An analysis of the role of moderating factors

Keane, Robert
; 
Cormican, Kathryn
; 
Flynn, Paul
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Identifiers
http://hdl.handle.net/10379/15748
 https://doi.org/10.13025/19116
Publication Date
2020-01-28
Keywords
Technology acceptance, case study analysis, mandated technology, empirical analysis
Type
journal article
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Citation
Keane, Robert, Cormican, Kathryn, & Flynn, Paul. (2019). User acceptance of mandated technology: An analysis of the role of moderating factors. Procedia Computer Science, 164, 72-78. doi: https://doi.org/10.1016/j.procs.2019.12.156
Abstract
This research assesses how the characteristics of age, gender and personality influence user acceptance of a software system in a mandated industrial setting. Guided by a conceptual framework based on the Unified Technology Acceptance and Use Theory (UTAUT) and research into the influence of personality, our study targeted an engineering team within a large medical device multinational organisation, who are officially required to use a specific software system. We collected empirical data from them to assess if age, gender and personality have a measurable impact on their use behaviour. The results of this study are discussed and recommendations for future research opportunities are presented.
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Publisher
Elsevier
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CC BY-NC-ND
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Mechanical Engineering (Scholarly Articles)