Industry 4.0 benefits, challenges and critical success factors: a comparative analysis through the lens of resource dependence theory across continents and economies
Antony, Jiju Sony, Michael Garza-Reyes, Jose Arturo McDermott, Olivia Tortorella, Guilherme Jayaraman, Raja Sucharitha, Rahul Salentijin, Wilem Maalouf, Maher
Antony, Jiju
Sony, Michael
Garza-Reyes, Jose Arturo
McDermott, Olivia
Tortorella, Guilherme
Jayaraman, Raja
Sucharitha, Rahul
Salentijin, Wilem
Maalouf, Maher
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Publication Date
2023-06-21
Type
Article
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Antony, Jiju, Sony, Michael, Garza-Reyes, Jose Arturo, McDermott, Olivia, Tortorella, Guilherme, Jayaraman, Raja, Sucharitha, Rahul, Salentijin, Wilem, Maalouf, Maher. (2023). Industry 4.0 benefits, challenges and critical success factors: a comparative analysis through the lens of resource dependence theory across continents and economies. Journal of Manufacturing Technology Management, 34(7), 1073-1097. doi: 10.1108/JMTM-10-2022-0371
Abstract
The study ranks benefits, challenges and CSFs across economies and continents. Further, the benefit of Industry 4.0 helping to achieve organizational efficiency and agility differed across the developing and developed economies. Further, the benefit improves customer satisfaction significantly differed across continents; in terms of challenges, Employee resistance to change had a higher proportion in developing economies. Future viability of Industry 4.0 also differed across the continents. Regarding CSFs, there was no difference across the developing and developed economies. Finally, change management and project management vary across the continents.
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Publisher
Emerald
Publisher DOI
10.1108/JMTM-10-2022-0371
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CC BY-NC-ND 3.0 IE